Lovisland Dating: Flirt Chat
You can delete your Lovisland account in the app, or request account and associated-data deletion by email. The email option also works if you have uninstalled the app or cannot sign in.
Email contact@lovisland.com with the subject Lovisland account deletion request.
Email a deletion requestIf we have reasonable doubts about your identity, we may request only the additional information needed to verify that the account belongs to you. Do not email your password, verification codes, identity documents, or payment-card details. You do not need to reinstall the app to make a request.
A request to erase your account and associated personal data also covers retained personal records and message data relating to your account. You do not need to identify each technical system or send a separate request for each category. We will assess the full request and any applicable legal exceptions.
If this option is unavailable or you cannot complete it, use the email request above.
Where the GDPR applies, we respond without undue delay and within one month of receiving your request, subject to the extension explained below.
If necessary because of the complexity or number of requests, we may extend this period by up to two further months. We will notify you of the extension and its reasons within the initial one-month period.
Requests are normally free of charge. A reasonable fee or refusal is possible only where the law allows it, for example if a request is manifestly unfounded or excessive. We must explain and justify any such decision.
If we do not take action on your request, we will explain the reasons within one month and tell you about your right to complain to a supervisory authority and seek a judicial remedy.
Account deletion removes your active account and profile, signs out its app sessions, and removes associated app records including likes, matches, requests, profile preferences, notification records, and app subscription-access records. Uploaded account media is handled by a separate storage-cleanup step after account removal.
The account-removal process retains a record containing the account ID, username, first and last name, email address, deletion reason (if provided), and record timestamps. This record currently has no automatic expiry. A GDPR erasure request also covers this record; the absence of automatic expiry does not make indefinite retention lawful.
Payment/accounting and moderation records are retained separately. Previously sent messages stored by the messaging service may also remain after account removal. We assess these records as part of a request to erase your account and associated personal data.
Where the GDPR requires erasure, personal data must be erased without undue delay. Any continued retention must be necessary for a specific lawful purpose. If information is retained after your request, we will explain the categories retained, the specific purpose and legal reason, and the retention period or meaningful criteria used to determine it.
Applicable exceptions may include records needed to comply with a legal obligation or to establish, exercise or defend legal claims. A legally applicable exception, such as protecting freedom of expression, may affect the erasure of some messages. These exceptions do not permit blanket retention of all account data.
Where required, we coordinate erasure with the relevant service providers and communicate it to recipients of the personal data, unless this is impossible or involves disproportionate effort. You may ask us to identify those recipients.
See our Privacy Policy for more information about how Lovisland handles personal data.
Contact contact@lovisland.com if you have questions about your request.
Where the GDPR applies, you may lodge a complaint with a competent data protection supervisory authority, in particular in the EU/EEA country of your habitual residence, place of work or the alleged infringement. You may also seek a judicial remedy. You do not have to contact us before exercising these rights.
Find the relevant authority in the European Data Protection Board directory.
Lovisland Dating: Flirt Chat is operated by Etwintech Ltd, Seychelles.