Lovisland Privacy Policy Effective Date: 16 October 2024 Lovisland is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you use our app. By using Lovisland, you agree to the practices described in this policy. We strictly adhere to all applicable data protection laws and regulations to safeguard your privacy. 1. Information We Collect To provide you with the best experience on Lovisland, we collect the following types of information: A. Personal Information Account Details: When you create an account, we collect your name, email address, phone number, date of birth, gender, and other details that help verify your identity. Profile Information: To improve matching and interaction, we may collect information such as photos, interests, bio, location, and preferences. Verification Information: For account security, we may ask for a live selfie, phone number, or email verification. B. Usage Information Activity Data: We track your interactions with other users, such as swipes, messages, matches, and app usage statistics. Device Data: We collect device identifiers, IP addresses, and browser types for security and troubleshooting purposes. C. Sensitive Information We do not collect or process sensitive information (e.g., racial or ethnic origin, political opinions, health data) unless explicitly provided by you and necessary for the functioning of specific app features. 2. How We Use Your Information Lovisland uses your information strictly for the following purposes: Account Setup and Verification: To create and verify your account, including security checks and fraud prevention. Matching and Communication: To enable you to discover, match, and communicate with other users. App Improvement: To optimize the app’s performance, improve user experience, and troubleshoot technical issues. Legal Compliance: To comply with legal obligations, such as age verification or responding to lawful requests by law enforcement authorities. 3. Third-Party Services We work with trusted third-party service providers who assist in processing payments, verifying accounts, and improving the app’s functionality. These third parties are required to maintain strict confidentiality and comply with data protection regulations. Account Verification: We use third-party services to verify your identity through phone, email, or selfie checks. These providers are bound by law to handle your data securely. Analytics and Marketing: We may use analytics tools to understand how the app is used and to improve services, but no personally identifiable information will be shared with third parties without your explicit consent. 4. How We Protect Your Information Lovisland employs state-of-the-art security measures to protect your data: Encryption: All personal information is encrypted both in transit and at rest using industry-standard encryption protocols. Access Control: Access to your information is restricted to authorized personnel only. We employ robust authentication and monitoring mechanisms to ensure data security. Regular Audits: We perform regular security audits and vulnerability assessments to ensure that your data is protected at all times. 5. Your Rights As a user of Lovisland, you have the following rights regarding your personal information: Right to Access: You may request access to the personal information we hold about you. Right to Rectification: You have the right to correct inaccurate or incomplete information. Right to Deletion: You may request that we delete your account and all associated personal information, subject to certain legal obligations. Right to Restriction: You may request that we restrict the processing of your personal information in specific situations. Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format. To exercise these rights, please contact us at: contact@lovisland.com. 6. Data Retention Lovisland retains your personal information for as long as necessary to provide our services and comply with legal obligations. If you delete your account, we will erase your data immediately, except where retention is required for legal or security reasons. 7. Children’s Privacy Displaying or sharing photos of minors is strictly forbidden on our platform. Lovisland is intended for users aged 18 and older, depending on your location. We do not knowingly collect information from minors. If we become aware that a user is under 18, we will immediately delete their information and block access to the app. 8. International Data Transfers Your information may be transferred to and stored in countries outside your own, including countries that may have different data protection laws. We ensure that such transfers comply with applicable legal requirements and that your data is protected under strict safeguards. 9. Cookies and Tracking Technologies Lovisland uses cookies and similar tracking technologies to enhance your experience on the app. You may manage your cookie preferences through your device settings, but disabling cookies may limit certain features of the app. 10. Changes to the Privacy Policy Lovisland may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email. Your continued use of the app after such changes constitutes acceptance of the updated policy. 11. Legal Disclaimer and Limitation of Liability While we are committed to protecting your privacy, please be aware that no method of electronic transmission or storage is 100% secure. We cannot guarantee the absolute security of your data and are not responsible for unauthorized access, hacking, or data breaches that are beyond our control. Limitation of Liability: Lovisland's total financial responsibility in any legal dispute shall not exceed the amount you have spent on the platform. This means that in the event of any legal action, our liability to you is limited strictly to the fees you have paid to use Lovisland, and no additional damages will be paid. 12. Contact Us If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: Email: contact@lovisland.com Address: Dubai, United Arab Emirates By using Lovisland, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of the app immediately.