Privacy Policy

Lovisland – Privacy Policy

Lovisland Dating: Flirt Chat

Privacy Policy

Last Updated: January 1, 2026

1. Data Controller

Lovisland Dating: Flirt Chat is operated by Etwintech Ltd, a company registered in Seychelles.

Etwintech Ltd is the data controller responsible for your personal data.

By using Lovisland, you agree to this Privacy Policy.

2. Information We Collect

We collect information necessary to operate, improve, and secure our platform.

2.1 Information You Provide

  • Name
  • Email address
  • Date of birth
  • Gender
  • Photos and profile information
  • Messages and communications
  • Customer support communications

2.2 Information Collected Automatically

  • Device information
  • Operating system
  • IP address
  • App usage activity
  • Crash logs
  • Location data (if permitted)
  • Advertising identifiers

2.3 Information from Third Parties

  • Payment providers, including Apple and Google
  • Analytics providers
  • Fraud prevention providers
  • Marketing partners

2.4 Payment Information

Lovisland does not collect, store, process, or have access to your credit card information, debit card information, bank account details, or any other payment card information.

All payments, subscriptions, renewals, cancellations, billing issues, and payment methods are handled exclusively by Apple App Store or Google Play Store, depending on the platform used by the user.

If you purchase a subscription or paid service through Lovisland, the payment is processed directly by Apple or Google. Lovisland and Etwintech Ltd do not receive or store your full payment details.

3. How We Use Your Information

We use your information to:

  • Provide and operate the platform
  • Create and manage accounts
  • Enable communication between users
  • Improve service performance
  • Detect fraud and abuse
  • Ensure platform safety
  • Provide customer support
  • Comply with legal obligations

We process data based on:

  • User consent
  • Contractual necessity
  • Legitimate interest
  • Legal compliance

5. How We Share Information

We do NOT sell personal data.

We may share information with:

  • Cloud infrastructure providers
  • Payment processors, including Apple and Google
  • Analytics providers
  • Security and fraud prevention providers
  • Law enforcement when required by law

5.1 Payments, Subscriptions & Refunds

Payments for Lovisland subscriptions or paid features are made only through Apple App Store or Google Play Store.

Lovisland and Etwintech Ltd do not directly charge your credit card, debit card, bank account, or payment method. We do not have access to your full payment information and cannot remove, modify, or manage your payment method from our side.

Subscription management, cancellation, renewal, billing disputes, and refund requests must be handled directly by the user through Apple or Google, depending on where the purchase was made.

We are sorry, but no refund is possible directly from Lovisland or Etwintech Ltd because we do not process payments ourselves. Refund requests must be submitted directly to Apple App Store or Google Play Store under their own refund policies and procedures.

It is the user’s responsibility to review, manage, cancel, or update their subscription through their Apple or Google account before renewal. Deleting the Lovisland app or deleting a Lovisland profile does not automatically cancel an Apple or Google subscription.

6. International Data Transfers

Your data may be processed internationally, including Seychelles.

You consent to international data transfer.

7. Data Security

We use encryption, secure servers, and protection measures.

However, no system is completely secure.

Use is at your own risk.

8. Data Retention

We retain data as long as necessary.

We may retain information to comply with legal obligations.

9. Your Rights

You may request:

  • Access
  • Correction
  • Deletion
  • Account removal

Requests may be subject to verification.

10. Tracking Technologies

We use analytics tools, cookies, and tracking technologies.

These help improve service and measure performance.

11. Children’s Privacy

Lovisland is strictly for adults 18+.

We do not knowingly collect data from minors.

12. Limitation of Liability

To the maximum extent permitted by Seychelles law:

Etwintech Ltd shall NOT be liable for damages resulting from data use, breaches, unauthorized access, payment issues, subscription renewals, billing disputes, or refund decisions made by Apple or Google.

MAXIMUM LIABILITY LIMIT:

Maximum liability shall NEVER exceed the amount paid by the user in the previous 12 months.

If no payment was made, liability is ZERO.

13. Policy Changes

We may update this Privacy Policy at any time.

Continued use means acceptance.

14. Contact

Etwintech Ltd
Seychelles

[email protected]