PRIVACY POLICY Who are we ? The Lovisland Company takes care of the protection of your data, which you can contact by sending an e-mail to contact@lovisland.com . What information does Lovisland collect? Lovisland is an adult dating platform, and we provide this service by operating a social networking site that offers users the ability to connect with our global community. By registering with Lovisland, you enter into a legal agreement with us and we process your data in order to provide the service to you under the terms of this agreement. You can only become a member of Lovisland or use its features if you are at least 18 years old, or if you are the age of majority in the country where you reside. To join the Lovisland network, you will need to complete our online registration form, where we may ask you to provide us with information such as your name, email address, gender, date of birth or contact details. You also have the option of providing other details about yourself, but these are optional. As you control your user profile, this information is available to you at any time by accessing your profile page, which allows you to correct or update your information at any time (other than your email address and your gender). You can contact Lovisland customer service on our contact page to change anything. Be careful when filling your profile with sensitive information such as your religious denomination and health-related details. You are free to indicate your sexual preferences and ethnicity when creating your profile, but it is not mandatory. The photographs or videos that you post on Lovisland may also reveal this type of personal data. By uploading this information about you, you clearly consent to giving public access to other users. For safety and security reasons, and in order to ensure the best possible user experience, we ask our users to verify their accounts to make sure they are not bots. For this purpose, we may ask for your telephone number. We also seek to avoid the creation of fake Lovisland accounts, which can be used for fraudulent or criminal purposes: these are threats to the Lovisland community. We use a third party to verify the accounts. It is your responsibility to ensure that your account information is up to date. If your phone number changes, be sure to update it in your account. To prevent abuse of the app / site, Lovisland uses moderators to block accounts as part of its moderation procedures. We do this by checking accounts and posts for content indicating violations of our Terms of Service, through our team of moderators. If an account or message meets certain criteria showing that the terms of use have probably been violated, the affected account is automatically blocked. All users of blocked accounts will be informed that their account has been blocked and affected users can contact Lovisland to challenge the decision. Lovisland also uses manual decisions to prevent the processing of fraudulent payment transactions. as part of its anti-fraud procedures. To do this, our systems verify transactions to detect those that could indicate a violation of our Terms and Conditions of Use. If a transaction meets certain criteria which demonstrate that the terms of use are likely to have been violated and that the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. When a transaction is blocked, the user is warned that their transaction cannot be completed. Affected users can contact Lovisland to challenge the decision. Please note that if your account is blocked, the account (s) you have on our other groups / platforms / applications may also be blocked as part of our anti-spam and anti-fraud procedures. If you decide to purchase one of our premium services, we will process your payment information and keep this information secure for fraud prevention and audit / tax purposes. Under data protection law, we must collect and process this payment data to enable us to perform our contract with you, and our continued retention of this data is justified by our legitimate interests set out above. To enable Lovisland to provide a non-premium service free of charge, we process certain limited data (demographic and location data) in order to generate targeted advertising in our legitimate interest, including sharing this data with advertising networks. We may also receive data indirectly through these advertising networks. You can turn this off in settings: you'll still see ads, but they'll be less relevant to you. Through your device's security settings, you also have the ability to prevent or limit the sharing of your device identifiers with third-party advertisers, as well as the use that is made of device identifiers. If you would like more information about this practice and whether you have chosen not to use this information, please write to us. If you consent, we will process information about the apps installed on your device (Android only). We will not process this data without your consent, and you can refuse this processing at any time in the settings. This data will be used to create a more accurate profile of you, which helps us with the profiles we offer you, as well as to further personalize the service for you. If you do not agree to this treatment, you will still receive the services, but the profiles (and the service in general) will be less personalized for you. Finally, we want to stay in touch with you to let you know about the promotions and offers we have. If you have given us your consent, we will use your email address to send you information about this. You can change your mind at any time through the app settings. What information does Lovisland collect if I use the app? Lovisland allows you to keep in touch with the friends and contacts you have made, wherever you are. Use your mobile phone or download the app to your computer to share your location with other users. EDIT When you use your mobile phone or the Lovisland Desktop application, we collect information about your WiFi access, as well as your location using longitude and latitude. This information allows us to determine your exact distance so that it can be displayed and communicated to other users who choose to see who is "nearby". If after turning on location services you want to turn them off, you can do the following: On iPhone - “Settings”, “Privacy”, “Location services”, “Lovisland” On Android - settings, apps, Lovisland, permissions, location We, as well as our third-party business partners, may collect and use your device identifiers, among other things, in order to post ads in the app. You can opt out of targeted advertising by (i) becoming a payer and / or (ii) choosing not to share data with partner platforms, but to receive advertising. If you log in or access Lovisland through your Facebook profile, we may retrieve data, including your email address, profile name and photo, date of birth, a list of your friends who also use the app, pages that you liked, their location. and photos to create and update your Lovisland profile. You can also appear on your friends' Facebook applications as a Lovisland user. If you log in or access Lovisland through your Facebook profile, remember to log out of Facebook when you leave a device in order to prevent other users from accessing your account. For users who reside in California, the data we may collect falls under the following categories of personal information, as defined by the California Consumer Privacy Act (CCPA): A. Identifiers, such as name and location B. Personal information, as defined in California customer records law, such as contact details (including email address and phone number) and financial information C. Characteristics of classifications protected under California or Federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion and medical conditions D. Business information, such as transaction information and purchase history E. Biometric information (not relevant here) F. Information about internet or network activities, such as browsing history and interactions with our websites and applications G. Geolocation data, such as the location of mobile devices H. Audio, electronic, visual and similar information, such as photos and videos I. Professional or employment-related information, such as employment history and previous employer J. Information on non-public education K. Inferences drawn from any of the personal information listed above to create a profile or description regarding, for example, an individual's preferences and characteristics. What is the legal basis that allows Lovisland to use my data? We are only allowed to use your data when we have a legal basis for doing so. The table below gives an overview of the legal bases on which Lovisland relies to use your data. Where the legal basis is consent, you can withdraw your consent at any time. Where the legal basis is legitimate interests, you have the right to object to our use of your data. We explain in the relevant sections of this privacy notice how you can withdraw your consent or refuse certain uses of data (if applicable). Purpose for which the data is used: to help you meet the right person for you. How long will my data be kept by Lovisland? We keep your personal information only to the extent that we need it for legitimate business purposes (as described in the section above) and in compliance with applicable laws. In practice, your information is deleted or anonymized when your account is deleted (by following the security retention window), except: whether we need to keep it to comply with applicable law (for example, some traffic data is kept for one year in order to comply with legal data retention obligations) whether we need to keep them to prove that we are complying with applicable law (for example, records of consents to our terms, privacy policy and other similar consents are kept for five years) if there is an ongoing question, claim or conflict that requires us to retain relevant information until the dispute is resolved whether the information is to be retained for our legitimate business interests, such as preventing fraud and improving user safety. For example, it may be necessary to retain information to prevent a user banned for unsafe behavior or a security incident from opening a new account. When Lovisland uses machine learning, for example, to help us detect and prevent fraudulent card transactions, and to detect and prevent spam on the app, as well as to personalize the service for you (as explained below above), we may need to retain personal information for longer than the retention periods explained above, to allow the learning machine to function properly. In this case, we always seek to minimize the amount of personal information used and ensure that it is properly isolated and protected, and kept secure. We regularly review the period for which personal information is required for machine learning purposes, and delete any identifiable information when it is no longer needed. What information does Lovisland collect if I am under 18? Lovisland does not collect any personal information relating to children or minors voluntarily, and we do not seek to sell them products. If we learn that a child, minor or person under the age of 18 has registered on our site and provided us with personal information, we will take action and remove their information and Lovisland profile. If we delete a profile that violates our child policies, we may retain such user's email and IP address to prevent them from circumventing our policies and creating a new profile. Who does Lovisland share my information with? We may share aggregated information with parties such as Foursquare including your personal data (but which does not directly identify you), as well as other information (such as log data) with third parties for industry analysis and demographic profiling regarding other products and services. We share your data with the following categories of third parties: Information technology companies (hardware and software) that provide services to support our products and help us with information security We ensure that these parties adhere to the strict confidentiality and data protection provisions that comply with this policy. Steps are taken to ensure that shared data is not attributable to the greatest extent possible. Lovisland does not and has not sold your personal data. 15. Your rights In accordance with UAE law, you have the right to lodge a complaint with the data protection authorities. Lovisland's main offices are in the UAE, and the Office of the Information Commissioners (ICO) is its main regulatory body.. If you are in the EU, you can also contact your local data protection regulator, who may contact the ICO on your behalf. You have a number of rights under European data protection law. These rights apply to all of our users. Right to be informed: what personal data does an organization process and why? (this opinion). Right of access: you can request a copy of your data. Right of rectification: if the data held is inaccurate, you have the right to have it corrected. Right to erasure: you have the right to erase your data in certain circumstances. Right to restrict processing: in certain circumstances, you have the right to request that processing be stopped but that the data be retained. Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider. Right to object: in certain circumstances (including when data is processed on the basis of legitimate interests or for marketing purposes), you can object to this processing. Rights related to automated decision-making, including profiling: there are several rights in this area where the processing carried out on a purely automated basis results in a decision with legal or significant effects for the individual. In these circumstances, your rights include the right to ensure human intervention in the decision-making process. For users who reside in California, you also have the following rights (in addition to those listed above) under the California Consumer Privacy Act, and you have the right to be free from unlawful discrimination for exercise your rights under the said Deed: You have the right to ask us to disclose certain information to you and to explain how we have collected, used and shared your personal information during the past 12 months. You have the right to request that we delete your personal information that we have collected from you, subject to certain exceptions. If you would like to exercise any of your rights listed above, visit the feedback page or send us an email to Contact@lovisland.com. How does Lovisland protect my personal data? Lovisland has appropriate security measures in place to protect and prevent the loss, misuse and modification of information under our control, including your personal data. Our technical experts work hard to ensure your safe use of our site. Although we take reasonable precautions against breaches of the security of our website, databases and records, no website or internet transmission is completely secure and we cannot guarantee that unauthorized access , hacking, data loss or other breach will never happen. We invite you to take measures to protect your personal data (including your password) and to log out of your account after use. If you lose or disclose your password, or another service provider you use experiences a data breach and you have used the same credentials on them as you use on Lovisland , your personal data may be compromised. If this happens, please report it to customer service through our feedback page. Where are my personal data kept? We want you to be able to access Lovisland from anywhere in the world. To enable us to provide this service, we operate a single “ULTAHOST” server. Data collected by advertising partners may also be stored outside the European Economic Area. We ensure that data is adequately protected by ensuring that valid legal mechanisms are in place such as EU approved model clauses (which can be viewed here), and the implementation of strong contractual standards. If you would like more information about the nature of the safeguards we have put in place, please send an email to Contact@lovisland.com. Does Lovisland collect other data about me? If you contact our customer service through our email, we will receive your email address and can locate your IP address as well as the information you send to us in order to resolve your query. We will keep a record of our communications with you, including any complaints we receive from you about other users (and other users about you) for 6 years after deleting your account. Does Lovisland use my personal data for other purposes? We may use the information posted on Lovisland's open access areas for advertising and promotional purposes on our partner sites and for our associated products. We believe that their use respects our legitimate interests, and allows us to improve and personalize your experience on our site to meet your needs. If necessary, we will contact you to obtain your authorization. From time to time, we offer surveys and may contact you to offer to participate. We may also ask you if you agree to participate in marketing campaigns. These surveys and marketing campaigns are optional. More information is available when we offer one. We may also contact you to ask for your opinion. We use your personal data to resolve disputes, resolve issues, and enforce our Terms of Service. What are "cookies" and which ones does Lovisland use? We collect information through cookies placed on your computer or phone. A cookie is a small text file stored on your computer or phone by your web browser. It is basically a tool that stores information about your visits to websites, recognizes you and recognizes your preferences every time you visit the Lovisland site, keeps the site running smoothly and we allows us to provide the services expected by our members. When you visit the public sections of Lovisland, a session cookie is placed on your computer, the duration of which is equal to that of your visit. Persistent cookies (also known as a local storage device) are also installed on members' computers, so that Lovisland easily remembers the user's experience and makes the connection faster. We may use persistent tracking cookies on your mobile, primarily for protection and security purposes, to prevent phishers, scammers, unauthorized logins, and to help you access your account in the event of a breach. piracy. We do not use the information when you are offline. You can set your browser and phone to block cookies and local storage devices, but you will no longer be able to access Lovisland's features. The cookies and local storage devices used by Lovisland mainly belong to the following categories: cookies which are strictly necessary for the products and services you have requested, such as the purchase of Lovisland Premium, for example; those related to the performance of the Lovisland site, helping us to analyze the proper functioning of our site and to ensure that our members and visitors take full advantage of our site; those related to the functionality of the Lovisland site, allowing members' preferences to be memorized when they log in, such as the language chosen for chatting, adding photos and sending instant messages; third-party cookies relating to other social networks and which members request through social plugins, cookies to improve and better target advertisements, so that advertising campaigns are more personalized, thus avoiding you to see the same ones again. Lovisland uses cookies and local storage devices to know who you are and what your interests are, and to allow you to access online features in order to, for example, chat with new people, share your content and buy Lovisland Premium services knowing that your data will be secure. The table below explains the functions of Lovisland cookies, and why they are used. Lovisland uses Google Analytics to collect information on how visitors use the Lovisland site. We use this information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have been redirected from and which pages they have visited. For more information on Google's privacy policy, see http://www.google.com/intl/en/policies/ These cookies help us identify our members. So when you are connected you can take full advantage of Lovisland, and upload photos, discuss and localize your experience) for example, when you choose to view the Lovisland site in your local language or when you ask Lovisland to remember you). We use cookies and other devices to help Lovisland keep its members safe. These cookies protect Lovisland users against spam and fraud by securing your personal data when making purchases on Lovisland (eg Lovisland Premium). We may use persistent cookies, which help us identify that the same device is logging into the same account. These types of cookies also contribute to our anti-spam measures and can help us prevent phishing, scams, unauthorized login attempts and access to hacked accounts. These cookies and local storage devices provide the features our members benefit from, such as uploading photos, chats, instant messaging, your account settings, your request to have Lovisland as your home page or your search preferences. . We also use cookies to offer you, among other things, links to other social networking sites, social plug-ins and video content, in particular to facilitate content sharing between Lovisland and your other favorite social networks. In some cases, the site functionality you choose may allow a third party to place cookies or local storage devices on your computer. The third party that places cookies on your device is responsible for how they process their data. Lovisland recommends that you read its privacy policy. Third parties who place cookies on your device when you use Lovisland include (we have included a link to their privacy policies): Twitter, https://twitter.com/privacy Facebook, https://en-gb.facebook.com/policy.php YouTube, http://www.google.co.uk/intl/en/policies/privacy/ We sometimes run advertising campaigns using DoubleClick, a Google company, which also places cookies. To learn more about DoubleClick cookies and how to control these cookies, visit: https://policies.google.com/technologies/ads. We need to use certain cookies and local storage devices. Their use, including the names of specific cookies, may change over time, but may fall into one of these categories. We will notify you of any material changes to our use of cookies and our local storage devices. If you would like to learn more about cookies, including Flash cookies / local storage devices, the following websites offer useful information: www.allaboutcookies.org www.youronlinechoices.eu http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html